For fast, reliable Internet service and security features, turn to TriCounty. We have the speeds you need to work, keep in touch, shop, stream and stay entertained around the clock, all with dependable service, low costs, the latest software and full support. Compare the details of our features with anyone else’s, and you’ll find out why we are the best Internet Service Provider in the area.
All High-Speed Fiber Internet Accounts Include:
High-Speed Fiber Access is bundled with local telephone service or you can Have-It-All by adding IPTV to your package.
For Bundle Pricing please visit:
What is Fiber to the Premise (FTTP)?
It is the fastest and most reliable data connection technology on the planet. Using fiber optic cables thinner than a human hair, TriCounty FTTP will be capable of transmitting an almost unlimited amount of data quicker than ever thought possible. We are providing this fiber-optic upgrade to benefit our customers and community—delivering Voice, Internet and Television services with one state-of-the-art fiber line.
Why is TriCounty Broadband Making this Investment?
Having a 21st century telecommunications infrastructure is vital to the TriCounty community as information consumption continues to grow. By bringing fiber and its data capacity to your home and local businesses we are investing in the future of Eastern North Carolina.
How Fast & Powerful is a Fiber Connection?
Imagine speeds up to 1 GB per second, with the ability to go even faster as technology continues to grow! Compare an old copper pair, carrying six phone calls, to a single fiber pair, carrying more than 2.5 million phone calls simultaneously. That's faster than Cable TV—faster than DSL—faster than satellite!
What About Television?
As part of the fiber roll-out, TriCounty Broadband introduces a new TV product that offers many more options than your current video package. The capacity of FTTP allows for more HD, Whole Home DVR, widgets, OTT media services, and more, bringing the world to your fingertips!
Are There Additional Costs or Any Equipment to Buy?
FTTP is an investment in the futures of TriCounty Broadband , unlimited technology, world-class communications and our customers. Your home may need to be rewired at an additional cost to accommodate this new technology. Call our office about price-saving bundles and free installation.
Where and When Will FTTP be Available?
FTTP was completed in 2014 in stages. It passes by every residence and business, making voice, video and data available to all.
How Does FTTP Affect reliability of Service?
At TriCounty Broadband , we always strive to provide reliable service. Fiber optic cables are more reliable than either copper or coax. However, fiber optic cable can still be cut. Make sure you dial 811 before you dig!
Benefits of FTTP:
Did You Know?
All Internet DSL Accounts Include:
| 3.0Mbps DSL with Zone Alarm Internet Security Suite (unlimited access) | $92.90 |
| 3.0Mbps DSL (unlimited access) | $89.95 |
| 1.5Mbps DSL with Zone Alarm Internet Security Suite (unlimited access) | $72.90 |
| 1.5Mbps DSL (unlimited access) | $69.95 |
| 768Kbps DSL with Zone Alarm Internet Security Suite (unlimited access) | $62.90 |
| 768Kbps DSL (unlimited access) | $59.95 |
| 512Kbps DSL with Zone Alarm Internet Security Suite (unlimited access) | $52.90 |
| 512Kbps DSL (unlimited access) | $49.95 |
| 256Kbps DSL Zone Alarm Internet Security Suite (unlimited access) | $32.90 |
| 256Kbps DSL (unlimited access) | $29.95 |
| Initial One-Time Activation Fee: | $49.95 |
|
Items Available For Purchase: |
|
| DSL (4 Port) Wireless Router Kit | $99.95 |
| DSL In-Line Filter (needed for phones using same line as DSL service) |
$4.95 |
| DTNET 5 Port, 10 Base-T Smart Ethernet Switch | $23.95 |
| Tripp-Lite Power & Tel Surge Protector |
$9.95 |
| PCI Ethernet 10/100 Network Card | $29.95 |
Helpful Information:
All Internet Wireless Broadband Accounts Include:
per month...
| Up to 1.5Mbps (unlimited access) | $39.95 |
| Initial One-Time Activation Fee: | $49.95 |
| Items Available For Purchase: | |
| Wireless Router (Normal installation included in price. This does not include troubleshooting problems with end users computer equipment.) |
$99.95 |
Helpful Information:
TriCounty Telecom Broadband Territory
TriCounty is proud to service Beaufort, Hyde and Washington counties with high-speed, broadband connectivity, and our service territory in continuing to grow. To see if TriCounty service is available at your location, click the link below to view/download a map of TriCounty's broadband territory (noted in yellow).
$4.95/month - The Plan includes wiring that runs from the TriCounty Broadband fiber box on the outside of your home through your walls to the network jacks or other connection devices inside your house or business. Also included are the network outlets inside your home or business, the 8-hour battery for the fiber box, modem/wireless router and video switch. All other wiring not falling within the above description is not covered. (REQUIRED: Unless you choose to purchase the modem and wireless router.)
$5.00/month (Requires Network/Wireless Maintenance) - The Plan provides a managed wi-fi solution for High Speed Internet customers. TriCounty Broadband will provide, program, install and maintain devices to boost additional wireless signal throughout the residence or business. This is above and beyond the standard wireless router and include one access point. Should the equipment need replacing, the plan covers replacement costs. (Requires Network/Wireless Maintenance Plan.)
Support for (5) PC's
You Receive (5) licenses for
$2.95 per month
CALL US TODAY TO GET PROTECTION FOR YOUR PC's
252.964.8000
ZoneAlarm® Internet Security Suite
Complete and unmatched security. Banish viruses and spyware from your PC for good. ZoneAlarm Internet Security Suite not only eradicates threats but also prevents them from ever entering in the first place. It also stops identity thieves, phishers, and spammers cold, so it's no wonder we've been rated the best in the business.
Note: It is recommended that you uninstall all other antivirus and antispyware applications, including Windows Defender, prior to installation of ZoneAlarm Security Suite. Running multiple antivirus and antispyware applications can cause your computer to lock up or run extremely slow.
Benefits & Features
Includes antivirus, anti-spyware, anti-spam and anti-phishing, identity theft protection and much more. All enhanced with the world's top rated network/program firewall and operating system firewall.
Antivirus
New engine delivers the best virus protection with significantly enhanced detection and removal capabilities. Hourly signature updates, expanded coverage, and faster detection to find and remove even the most recent and aggressive viruses.
Anti-Spyware
More robust detection and removal functions perform deeper scans at every level and purge spyware from your PC. Ability to remove even the most persistent, hard-to-find spyware that infiltrates your PC at the core level.
Anti-Spam & Anti-Phishing
Stops spam with automatic spam blocking that automatically adapts to the latest spamming techniques. Protects against phishing emails that attempt to steal your money or identity.
Identity Theft Protection
While ZoneAlarm continues to secure your identity information on your PC, these new Identity Theft Protection services also prevent identity theft over the Internet and even in the physical world. Learn More
Network and Program Firewall
Delivers proactive firewall protection with multiple layers of security that stop inbound, outbound, and program attacks while remaining completely invisible to hackers.
Operating System Firewall (OSFirewall™)
This additional layer of security prevents hard-to-remove spyware, including rootkits and kernel-level threats, from getting onto your PC and causing damage.
Auto-Learn
Allows hassle-free computer operation from the moment of installation by hiding unnecessary security alerts, thereby drastically reducing interruptions during the first two weeks as the product learns the programs you typically use. Automatically configures security settings, and rates threats according to level of potential damage they represent.
Game Mode
One-click control temporarily suppresses most security alerts and prevents them from interrupting your fun while maintaining maximum protection for your PC.
Wireless PC Protection
Automatically detects wireless networks and secures your PC from hackers and other Internet threats wherever you're connected - at home or on the road.
SmartDefense™ Service
Provides your PC with real-time security updates, improved response to breaking spyware threats, and new attack protection capabilities.
Facebook Privacy Scan
Scans your recent Facebook activity and alerts you to privacy concerns. Control what others can see.
Installation FAQ
ZoneAlarm Software System Requirements
Listed below are the complete system requirements, email protocols, and IM clients supported by ZoneAlarm software products.
System Requirements for all other ZoneAlarm Products*:
Windows 7 & 8
Microsoft® Vista SP1:
2 GHz 32-bit or 64-bit operating system
Minimum system RAM: 2 GB (32-bit) and 4 GB (64-bit)
250MB of available hard disk space. Internet access
* Free ZoneAlarm Firewall is not available for Vista 64-bit
Microsoft® Windows® XP SP2, SP3, Home or Professional Edition:
1 GHz 32-bit operating system
Recommended system RAM: 768 MB
250MB of available hard disk space
ZoneAlarm security software works with most types of TCP/IP connections including Ethernet LAN, wireless LAN, DSL, cable modem, and dial-up connections.
Supported Protocols for Email Protection
Support for Parental Controls
Operating Systems Support
FAQ for ZoneAlarm End-of-Life Policy
Why does ZoneAlarm have a policy to end support for operating systems?
This policy is in place for several reasons: Older operating systems, even when still supported by the creating company, often have technical limitations that make it impossible to properly protect our customers using new and advanced ZoneAlarm technology.
When the creating company stops fixing the new "holes" discovered by hackers in its operating system, customers are much more vulnerable to attack. ZoneAlarm strongly encourages its customers to adhere to a "best practices" approach to security, where each best practice that's upheld makes the customer much less likely to fall victim to attack; and every best practice ignored makes the customer much more vulnerable. Keeping software, including the operating system, up-to-date with the latest security patches is an essential best practice. What if I have a current update/support subscription for a ZoneAlarm product when you end support for my operating system?
If you purchased a product or product service extension during the period when your operating system was listed under the ZoneAlarm end-of-life section; and that policy was posted online; and support for your operating system was not listed in the system requirements section; a refund will not be provided for your purchase, however we highly encourage you to upgrade your operating system to a safe, supported system and continue to use your current ZoneAlarm product.
Parents and Guardians
Although the Internet is a helpful tool for students, child predators use it to locate their victims.
A survey conducted by the National Center for Missing & Exploited Children revealed that one in five youths between the ages of 10 and 17 has received unwanted sexual solicitations online. The survey also indicated that one in four children has been exposed to online pornography.
Parents may believe that their child would tell them about such experiences, but the survey found that only about 25 percent of sexual solicitations and less than 40 percent of unwanted exposures were ever reported to parents.
To learn how to keep your children safer, request a copy of the video "Internet Safety: What You Don't Know Can Hurt Your Child" and the accompanying resource guide, or watch it on this website and download the guide. I strongly encourage you to use the resource guide, which contains additional information.
Parents, trust your instincts. If you are concerned that your child might be at risk, contact the National Center for Missing & Exploited Children at 1-800-THE-LOST (1-800-843-5678) for resources and information.
- Roy Cooper
Create Your Own Home Page/Storage Space
Posting files to the TriCounty Web Server
NOTE: This page describes the features of the TriCounty web server--for personal web pages. This location does not support Microsoft FrontPage software, forms or counters. To find out about our full web hosting plans click here.
TriCounty offers you 5MB of storage space with each of your Internet access account emails. This space can be used to upload a personal web page or store documents, images or any files you wish for others to see. Once you have designed your webpage and uploaded it or uploaded your files, you can simply email family or friends your webpage address. (Example: for userid "johndoe" you would use http://web.goTriCounty.com/~johndoe)
To Activate Personal Storage Space for an Additional Email Account, Please Do the Following:
*This will need to be done for each additional email account created for the individual email account's personal storage space to become activated.
What is “Personal Web Space”?
Personal web space is a spot allocated for you, the customer, to store a website, documents, images, or even photos. This space is accessible by you, the site owner, by using your Internet browser, Web Page Editor, or FTP (File Transfer Protocol). It is also accessible by the rest of the world by typing your URL (Uniform Resource Locator, also known as your web address) into their Internet browsers. Your web space administration is password protected so your files will stay safe and secure and will only be available for others by surfing to your URL.
How Do I Put Files into My Web Space?
In order for files to become available from your personal web space, you must first put them there. The method of doing this is called “File Transfer Protocol” (FTP). FTP is the method of delivery, but you must have a way to use this method; enter FTP clients. An FTP client is a piece of software that allows you to put files on the server (upload) and get files from the server (download). There are several types of clients that can be used.
What Clients Can I Use to Put Files in My Web Space?
As mentioned before, there are several types of FTP clients. Programs such as “WsFTP” and “SmartFTP” are 100% FTP clients. This means their only functions are to put files on a server and get files from a server. These are great for people who are only storing files in their web space or are using a text editor (like notepad or WordPad) to create web pages and then uploading them when they are done. Programs like “Dream Weaver” and “FrontPage” are webpage editors (also known as HTML editors) that, in addition to creating and editing web pages, also have a built-in FTP client. This is handy for creating many web pages and then uploading them quickly. And lastly, there is the web based software that you access from our FTP site. Our FTP tool allows you to upload files from your Internet browser without the need for these third-party programs. Simply go to our FTP site, log in with your username and password, choose the directory where you would like to put your files and then upload.
What Steps Do I Take to Use the Web-Based FTP Tool?
What Are the Addresses That I Give to Friends/Family?
All addresses are composed of two things, "goTriCounty.com" and your userid. Listed below is the format you would use to access these “sites”. Replace USERID with the userid provided by your TriCounty Customer Service Representative:
To learn more about
KeepIT
and to sign-up,
call us today at 252.964.8000
You’ll take a thousand digital photographs of her as she grows up. On her first day of kindergarten. When she brings down the house at her high-school musical. At her college graduation. On the day of her wedding.
And then with one computer virus or hard drive crash your photos could be gone.
Don’t let this happen to you. With KeepIT service from TriCounty Broadband , digital photos and other electronic files such as email, iTunes/MP3 music files, documents and spreadsheets will be protected from viruses, hard drive crashes, accidental deletion and fires or floods. Keepit provides remote network storage and automatic backup for all of your important files.
Why wait to back up until it's too late?
Pricing Information
| Storage Capacity | Price Per Month |
|---|---|
| 50MB | Free* |
| 512MB | $3.95 |
| 1GB | $4.95 |
| 5GB | $14.95 |
| 10GB | $24.95 |
*50MB are included FREE with each Internet parent account.
Why You Need KeepIT...
Backup important business files such as:
Backup personal files such as:
Schedule Routine Backups:
Mobile Access to Backed Up Data:
Current TriCounty Broadband Internet Customers:
You can download Keepit today by logging into your App Portal utility and clicking on the link at the bottom of your main menu. Once you have downloaded the software, you will need to call the TriCounty Broadband business office at 252.964.8000 to activate the service.
ESPN3
ESPN3 is a broadband network for live sports programming. ESPN3 harnesses the quality ESPN has built through its TV networks and delivers online sports programming to fans through a rich, interactive, and easy-to-use experience.
ESPN3 broadcasts thousands of live games and events online each year. A majority of the events are exclusive to ESPN3, while others are broadband-enhanced versions of games from one of ESPN's TV networks.
Some examples are College Football and Basketball, NBA, MLB, UEFA Champions League Soccer, The Masters and US Open Golf, all four Grand Slam tennis tournaments, and more. Plus you get a fully interactive experience with real time in-game stats and scoreboards and live chat.
Your goTriCounty.com email address gives you free access to ESPN3. You can access ESPN3 away from home with a free ESPN.com account--just sign up with your goTriCounty email and remember your ESPN3 Username and Password to use it anywhere you have a broadband connection of 512K or more. If you do not have an ESPN.com account, please Click Here to register for a new account.
Use the ESPN3 button above or Click Here to log on with your ESPN.com account and enjoy this free service from TriCounty Broadband .
