Support
Voice
- Calling Features
- Letter of Authorization
- Letter of Authorization 800 Switch
- PIC Freeze Information
- If I am unsure who to call for support?
- If I have no dial tone on my landline do I need to report that right away?
- What if my dial tone sounds funny?
- How do I block my number per call?
- How do I unblock my private number before a call?
- How do I check for buried cable on my property?
- How do I get a TriCounty Telephone Directory?
- Who do I call to get someone’s phone number or a business’ phone number?
Television
- Conversion Frequently Asked Questions (FAQ)
- What is analog television?
- What is Digital Television (DTV) and why did television broadcasters transitioning to DTV?
- If I am shopping for a new TV, what should I look for?
- What is high definition TV (HDTV)? How is it different from analog television?
- Is HDTV the same thing as DTV?
- What is the FCC?
- What is a CableCARD?
- Television Equipment Manuals
- Digital Television (DTV) Questions
Internet
- Setup Instructions for Internet Access & Email Authentication
- Speed Test Connection
- Acceptable Internet Uses for Internet
- Commercial Uses of Internet
- Internet Courtesy Methods
- Internet Use Ethical Guidelines
- Internet Use Legal Issues
- Internet Use Network Integrity
- Acceptable Use Policy
- Privacy Policy
- Copyright and Digital Millennium Copyright Act Requirements
- Network Management Policy
